How to Negotiate Effectively

Life is full of negotiations, from bargaining for a lower price to asking for vacation time.  In this book, David Oliver looks at the vital principles of good negotiation, a skill essential for improved business performance and better business relationships.  Full of tips, tools and techniques, How to Negotiate Effectively explores every aspect of the negotiation process, including: tactics and counter-measures, handling deadlock, making concessions, enhancing your authority, getting the best deal, identifying true decision-makers, and spotting buying signals.