The first comprehensive account of the IT software and services giant Tata Consultancy ServicesIn 2003, Tata Consultancy Services set itself a mission: ‘Top Ten by 2010’. In 2009, a year ahead of schedule, TCS made good on that promise: in fourteen years, the company had transformed itself from the $400 million operation that S. Ramadorai inherited as CEO in 1996, to one of the world’s largest IT software and services companies with more than 160,000 people working in forty-two countries, and with annual revenues of over $6 billion.The TCS story is one of modern India’s great success stories. In this fascinating book, S. Ramadorai, one of the country’s most respected business leaders, recounts the steps to that extraordinary success. The inside story of one of India’s premier corporate institutions, this is also in part a history of the rapidly developing IT software and services industry in India, told from the perspective of an industry leader.Behind the phenomenon called TCS lies a quest for excellence and an attention to detail-captured in the company’s motto ‘Experience Certainty’-that can benefit any organization. There is a great deal to be learnt from the TCS example, and Ramadorai outlines a vision for the future where the quality initiatives he undertook can be applied to a larger national framework. This is a book that every Indian who is committed to building a better and more productive future must read.About the AuthorRamadorai retired as CEO& MD of Tata Consultancy Services in 2009, after serving the company for thirty-nine years; he continues to work with TCS in the capacity of Vice-Chairman, and is actively involved as Chairman/Director of various Tata and non-Tata companies and educational institutions. Recently he has been appointed as the Advisor to the Prime Minister in the National Skill Development Council with the rank of a Cabinet minister. He was awarded the Padma Bhushan in 2006 and the CBE in 2009.
The TCS Story . . . And Beyond
Good (gently used)